calling customer service
C.W. Gusewelle | One voice on the phone parts a sea of indifference - Kansas City Star
C.W. Gusewelle | One voice on the phone parts a sea of indifferenceKansas City StarThe rest I learned in a final call. The customer service lady had indeed called our daughter. “You're absolutely entitled to hotel and meal vouchers. Go back to our airline's desk.” The clerk at the desk still was uncooperative. ...and more »
Poor planning for Hurricane Irene - Washington Post
Poor planning for Hurricane IreneWashington PostThe much-ballyhooed “improvements” the company made in anticipation of Hurricane Irene — calling in outside help in advance and increasing the number of customer service staff — are just plain common sense, not above and beyond. ...and more »
Progress, but some towns back in dark - TheDay.com
Progress, but some towns back in darkTheDay.comShe said she hasn't seen another truck since the "huge letdown," even though she has called the CL&P customer service line twice. She said she's been told power will be restored by 11 tonight, a week after the lights first went out. ...and more »
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